AddThisFeature

Shopify Customer Sync

Keep Shopify customers current from app users without crossing stores or resetting consent.

involved Payments & Finance

What it adds

A sync that creates or updates a customer record in the connected store whenever an app user's details or consent change.

What your agent is told to do

5
  1. 1

    Find the app events that should reach the store — account creation, profile edit, address change, consent change — and sync from those events rather than sweeping every user on a timer.

  2. 2

    Scope every request, every lookup, and every stored identifier to one connected shop. Treat the shop as part of the customer's identity, not as ambient configuration.

  3. 3

    Store the provider's customer identifier against the app user per shop and match on it first, falling back to a normalized email address only when no identifier has been recorded yet.

  4. 4

    Treat marketing consent as something the app records, not something it decides. Carry the consent the app actually captured, with its timestamp and source, and never mark a customer subscribed because they created an account.

  5. 5

    Orders, line items, and fulfilment state are owned by Shopify Order Import; this brief owns the user-to-customer record only. Do not create or modify orders here, and do not write consent from an order payload.

Edge cases it handles

8
  • A workspace connected to more than one store must never resolve a customer by searching across all of them. A lookup scoped to the wrong shop returns another merchant's customer and writes app data into their store.
  • Email marketing consent and SMS marketing consent are separate states with separate legal basis. Granting one because the user accepted the other is a compliance failure, not a convenience.
  • The store merges duplicate customers and staff delete them. A stored identifier that now points at a merged or removed record must be re-resolved rather than retried forever as a failure.
  • Guest checkout produces customers with no account behind them. Do not assume every customer in the store has a matching app user, and do not create app accounts to close the gap.
  • If the store also sends customer updates back into the app, each side must ignore the changes it caused itself. Stamp the origin of every write and drop the echo, or one edit will bounce between the two systems indefinitely.
  • A user changing their email address must update the existing customer rather than create a second one under the new address.
  • The app must not push a blank value over a field a merchant filled in by hand. Send only the fields the app genuinely owns.
  • When a store is disconnected or its credentials are revoked, queued syncs must be discarded rather than retried against an account the workspace no longer controls.

Definition of done

8
  • Every request and stored identifier is scoped to a single shop, and a multi-store workspace cannot read across them.
  • Email and SMS marketing consent are stored and transmitted independently, each with its captured timestamp and source.
  • A user with a stored customer identifier updates that customer; a user without one is matched by normalized email before any record is created.
  • Merged, deleted, and guest customers each resolve to a defined outcome rather than a repeating failure.
  • Bidirectional updates settle after one pass, with no echo loop between the app and the store.
  • Disconnecting a store stops all pending and future syncs for it.
  • The feature matches the existing design system.
  • No existing functionality is broken.

Related features

How it works

  1. 1

    Copy the link

    Grab the Markdown instruction URL for this feature.

  2. 2

    Give it to your AI

    Paste it into Claude Code, Cursor, v0, Lovable — whatever you build with.

  3. 3

    It inspects, then implements

    Your agent reads your existing app first, then adds the feature to fit it.

Works with your stack

These instructions are written to adapt. They tell the agent to detect your framework, match your existing design system, and reuse what you already have — rather than assuming a particular stack.

Need it tighter than that? Customize the feature and tell it exactly what you're running.